Privacy Policy — FineTouch Academy

Last updated: August 12, 2025

This Privacy Policy explains how FineTouch Academy (“we”, “our”, or “our”) collects, uses, shares, and protects your personal data in the course of our activities, in accordance with the Swiss Federal Data Protection Act (NLPD) And at General Data Protection Regulation (GDPR) for users located in the EU/EEA.

1. Responsible for the treatment

FineTouch Academy
Chemin Des Ruaux 10, 2013 Colombier, Switzerland
📧 info@finetouch.academy
📞 +41 78 629 54 07

2. Personal data that we collect

We only collect the data necessary for our educational, administrative and commercial activities. This may include:

  • Identification data : name, first name, date of birth, address, telephone number, email.
  • Billing data : billing address, payment information (processed via secure providers).
  • Training data : history of training courses taken, evaluation results, feedback.
  • Technical data : IP address, device type, browser, browsing data on our site (cookies and analysis tools).

3. Purposes of the treatment

Your data is processed only for the following purposes:

  • Management of registrations and educational follow-up.
  • Billing and accounting management.
  • Communication of information on our courses and services (newsletter, e-mails).
  • Improvement of our content, services and e-learning platform.
  • Targeted advertising and audience measurement.
  • Compliance with legal and regulatory obligations.

4. Legal basis for processing

We process your data on the basis of:

  • Of your consent (e.g. subscription to the newsletter, marketing cookies).
  • Of theperformance of a contract (e.g. registration for a training course).
  • Of our legal obligations.
  • Of our legitimate interest (e.g.: continuous improvement of our services and communication with our customers).

5. Sharing your data

We may share your data with:

  • Technical and commercial service providers :
    • Webflow (hosting and site management)
    • Stripe (secure online payments)
    • Mailchimp (email and newsletter management)
    • Google Analytics (traffic analysis)
    • Google Ads, Meta Ads, LinkedIn Ads (online advertising)
  • Competent authorities, when required by law.

All our service providers are contractually bound to respect strict confidentiality and security standards.

6. International data transfer

Some of our service providers (e.g. Google, Meta, Mailchimp) are located outside of Switzerland and the EU/EEA.
When this is the case, we ensure that:

  • The country offers an adequate level of protection recognized by the Federal Data Protection and Transparency Officer (PFPDT) or the European Commission, or
  • Appropriate contractual guarantees (standard contractual clauses) are put in place.

7. Data Retention

We keep your data only for the time necessary to achieve the purposes mentioned:

  • Contractual data : 10 years after the end of the training (accounting obligations).
  • Marketing data : until you unsubscribe or withdraw your consent.
  • Navigation data : according to the maximum legal duration of cookies.

8. Your rights

In accordance with the NLPD and the RGPD, you have the following rights:

  • Right to access your data.
  • Right to correction.
  • Right to erasure (“right to be forgotten”).
  • Right to limitation of treatment.
  • Right to object (including processing for commercial prospecting purposes).
  • Right to data portability (when applicable).

To exercise your rights:
📧 info@finetouch.academy
📞 +41 78 629 54 07

9. security

We put in place appropriate technical and organizational measures to protect your data against unauthorized access, loss, destruction, or disclosure.

10. Cookies and tracking tools

Our site uses cookies to:

  • Essential function of the site.
  • Audience measurement (Google Analytics).
  • Targeted advertising (Google Ads, Meta Ads, LinkedIn Ads).

You can set your browser to refuse non-essential cookies or change your preferences via our consent banner.

11. Policy changes

We may update this Privacy Policy at any time. Changes will be posted on our site with the updated date.

Contact
FineTouch Academy
Chemin Des Ruaux 10, 2013 Colombier, Switzerland
📧 info@finetouch.academy
📞 +41 78 629 54 07

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©FineTouch Academy 2025 | Data policy